bm333 Terms and Conditions

1. General Terms

bm333 is an online gaming and betting platform operated for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between bm333 and its users. bm333 operates the platform and is responsible for all services provided under it.

These Terms apply to the bm333 website, mobile site, and all associated services. In addition to these Terms, our Privacy Policy and Responsible Gaming Policy also apply to you.

We reserve the right to change these Terms at any time. Continued use of the platform after any changes means you have automatically accepted the updated Terms.

2. Eligibility and Registration

2.1 Age Requirement

To open an account and use the services on bm333, you must be at least 21 years old. This platform is operated for people aged 21 and above only. We may verify your identity by requesting proof of age at any time.

2.2 Registration Requirements

At the time of registration, you must meet the following conditions:

• You must provide truthful, accurate, and complete information.
• A person may open only one account. Creating multiple accounts is strictly prohibited.
• You must open an account in your own name and must not operate an account on behalf of anyone else.
• At the time of completing the registration process, you must be capable of entering into a valid agreement with bm333.

2.3 Identity Verification (KYC)

bm333 reserves the right to verify a user's identity at any time. This process may involve requesting a copy of a national ID card, passport, or driving licence, as well as information related to a bank account or mobile banking. Withdrawals may be temporarily suspended until verification is complete.

3. Account Management

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. All transactions completed through your account will be treated as your own activity. If you suspect unauthorised access to your account, please notify our support team immediately.

3.2 Closing Your Account

You can close your account at any time by contacting our support team. It is recommended that you withdraw your available balance before closing your account.

4. Deposits and Withdrawals

4.1 Deposit Rules

The following mobile banking methods can be used to deposit money into bm333:

4.2 Withdrawal Rules

The following conditions apply to withdrawals:

• The minimum withdrawal amount is ৳800.
• Withdrawals can only be made to the account from which the deposit was made.
• Withdrawals cannot be made until the wagering requirements for any bonus have been met.
• If identity verification has not been completed, the withdrawal process may be delayed.
• bm333 reserves the right to suspend withdrawals in the case of suspicious transactions.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members on bm333 will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. A 25x wagering requirement applies to this bonus.

5.2 Bonus Usage Terms

• The combined amount of the bonus and the deposit must be wagered 25 times before any withdrawal can be made.
• The wagering requirement must be met within 30 days of receiving the bonus. Otherwise the bonus will be cancelled.
• Multiple bonuses cannot be active at the same time.
• Wagering requirements also apply to any winnings earned from a bonus.
• bm333 reserves the right to change or withdraw any bonus offer.

5.3 VIP Program

The bm333 VIP program has five tiers. The weekly cashback rate is different at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

Moving up to a higher VIP tier depends on your gaming activity and engagement on the platform.

6. Gaming Rules

6.1 Game Operation

All games offered on bm333 are operated by third-party providers. Each game has its own rules, which can be found within the game itself. If a game session is interrupted due to a system error, bm333 reserves the right to review the transactions related to that game.

6.2 Fair Play

bm333 is committed to ensuring fair play. Our games use Random Number Generator (RNG) technology, which ensures neutral and transparent results. Any attempt to gain a technical advantage will result in the account being cancelled.

6.3 Betting Rules

The following rules apply to cricket, football, and other sports betting:

• Once a bet is confirmed, it cannot be changed or cancelled, except for certain specific cash-out features.
• If an event is cancelled, the bet amount will be refunded.
• For in-play betting, if a bet is not accepted before the designated time, it will be considered void.
• bm333 reserves the right to cancel bets placed at inconsistent odds.

7. Prohibited Activities

The following activities are strictly prohibited on the bm333 platform:

• Creating or operating multiple accounts.
• Providing false or misleading information.
• Unlawfully exploiting bonus benefits (bonus abuse).
• Colluding with other players to manipulate betting.
• Using automated bots or software to play games.
• Money laundering or conducting illegal financial activities.
• Harassing or defrauding other users.
• Operating an account on behalf of a minor.

8. Responsible Gaming

bm333 firmly believes in responsible gaming. Gambling is for entertainment — never as a way to solve financial problems.

We offer the following features:

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Reality Check: You will receive reminders about your playing time and spending at regular intervals.
• Permanent Account Closure: The option to permanently close your account if needed.

For more details, visit our Responsible Gaming page.

9. Privacy and Security

bm333 gives the highest priority to protecting your personal information. We use SSL encryption technology to keep all data secure. Your personal information will never be sold to third parties.

For detailed information on data collection, use, and protection, please read our Privacy Policy.

10. Limitation of Liability

bm333 is not liable for the following:

• Losses caused by internet connection disruptions.
• Losses caused by third-party software or hardware issues.
• Losses caused by unauthorised account access (if due to the user's own negligence).
• Service disruptions caused by natural disasters or other unavoidable circumstances.

Our total liability will in no case exceed the amount held in your account.

11. Service Suspension and Account Cancellation

11.1 bm333's Rights

bm333 may temporarily suspend or permanently close your account in the following circumstances:

• Any breach of these Terms.
• Fraudulent or suspicious activity.
• Identity verification not completed.
• Suspicion of financial irregularity.
• Legal or regulatory requirements.

11.2 Fund Return Upon Account Closure

If an account is closed due to a rule violation, active bonuses and related winnings may be forfeited. However, the original deposited funds, if no violation is proven, will be returned after the verification process.

12. Changes to Terms & Conditions and Contact

bm333 reserves the right to modify these terms and conditions at any time. Users will be notified as early as possible in the case of significant changes. Continued use of the platform after any changes will be considered acceptance of the updated terms.

If you have any questions or complaints regarding these terms, please contact our support team:

• [email protected]
• 24/7 Live Chat — Support available in Bengali